Privacy Policy
Last updated:
Jul 7, 2025
This Privacy Statement describes how FlowState Capital Management LLC, a Tennessee limited liability company, uses the information you provide.
Information Gathered
You may choose to provide information about yourself in order to be contacted by FlowState Capital Management LLC regarding products and/or services, to receive a response to your question or inquiry, or to gain access to your online account. Such information may include the following:
Your name
Your company name
NMLS number (if applicable)
IP address
Contact information including phone number and email address
Information about your business
Information about your interactions with FlowState Capital Management LLC’s websites
Geolocation data
Professional or employment-related information
Financial information
Other information you choose to provide via a telephone call, letter, or e-mail
FlowState Capital Management LLC may collect the above information via online forms, contact fields, telephone calls, emails, letters, documentation provided to FlowState Capital Management LLC, and your activity on our website.
If you are a client or potential client and your representative submits an application to FlowState Capital Management LLC on your behalf, FlowState Capital Management LLC may also receive any or all of the following categories of personal information in order to evaluate your application, creditworthiness, or service request:
Contact information: Name, property address, email address, telephone numbers.
Credit information: Credit score, social security number, prior addresses, account information, birth date.
Financial information.
Employment and education information.
Tax information.
Forms of personal identification: Such as driver’s license, passport, or visa information.
Property Information: Information about your property or the property you are attempting to purchase obtained through publicly available sources and/or an appraisal.
Usage Data: Information about your use of FlowState Capital Management LLC’s websites.
Because of the financial nature of our business, FlowState Capital Management LLC’s websites are not designed for use by children under the age of 13 and those not of legal age to contract. Therefore, FlowState Capital Management LLC does not knowingly attempt to solicit or receive any information from children. Additionally, FlowState Capital Management LLC does not have services available for those younger than the legal age to contract and as such does not knowingly attempt to solicit or receive any information from those under the age of 16. FlowState Capital Management LLC does not sell the personal information of minors.
Compliance & Permitted Jurisdictions
FlowState Capital Management LLC utilizes the infrastructure and compliance framework of GlassBox Verification Services, LLC. GlassBox operates as a Third-Party Originator (TPO), enabling compliant delivery of commercial business financing in 38 states. During onboarding, we review the states you operate in and help ensure proper compliance.
Below are all the states where GlassBox is permitted to operate on our behalf:
AL, AK, AR, CO, DE, DC, FL, GA, HI, IN, IA, KS, KY, LA, ME, MD, MA, MS, MO, MT, NE, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, TN, TX, UT, VT (>$1MM), VA, WA, WV, WI, WY.
How Information Is Collected
The personal information FlowState Capital Management LLC receives about you is provided: by you directly to FlowState Capital Management LLC; on your application; online forms you complete; documentation provided in connection with the underwriting or review process; information and/or documentation you provide to be approved to submit business to FlowState Capital Management LLC; emails and letters you send to FlowState Capital Management LLC; phone calls with FlowState Capital Management LLC; and your activity on FlowState Capital Management LLC websites.
Mandatory And Optional Information
FlowState Capital Management LLC identifies for you what information is required to fulfill any particular request on our Website or to be considered for approval. If you choose not to provide mandatory information, FlowState Capital Management LLC will not be able to provide you the service you are requesting.
Use
Primarily, the information you provide will be used to: contact you and better understand your needs; allow access to our servicing system (if applicable); review your application for approval; and process your request. You understand that by submitting your information through this Website or one of FlowState Capital Management LLC’s other company websites or by other means to FlowState Capital Management LLC, you agree to be contacted regardless of registration with any federal, state, or local Do Not Call list, Do Not Mail list, or any other comparable list or registry. By providing information to FlowState Capital Management LLC through this Website, a telephone call, an e-mail, letter, or by any other means permitted by FlowState Capital Management LLC, you authorize FlowState Capital Management LLC to engage in the following uses of your information:
To improve its products and services.
To periodically market its products and services, telemarket its products and services, and send promotional emails and advertisements to you.
To contact you.
To perform services you request of FlowState Capital Management LLC including but not limited to reviewing creditworthiness, responding to your inquiries/requests, and underwriting your application.
To complete any other task requested of FlowState Capital Management LLC or necessary to perform the underlying services for which you have contacted FlowState Capital Management LLC directly or indirectly.
If you do not wish to receive information regarding FlowState Capital Management LLC products and services, you may opt-out during your account registration, within any future communications, or by sending an Email to [Contact Email]. Please designate within your opt-out request your email address, property address (if applicable), account number (if applicable), and telephone number as well as from what communications you wish to opt-out. You may also update your contact preferences by logging into your account.
There are situations when we disclose your information to third parties. For example, we may share your email address and other personal information with partners regarding products that may be available to you.
While we respect and honor your privacy preferences as you have expressed, there may be times we need to contact you to inform you of a specific change that may have an impact on your ability to use FlowState Capital Management LLC’s services or other critical non-marketing purposes. We may also contact you to respond to any specific request you may submit.
Security
FlowState Capital Management LLC has measures in place directed to safeguarding the information you provide. Such measures include, but are not limited to, implementing policies and procedures regarding data security.
Please note, no data transmission over the Internet or any wired or wireless network can be guaranteed to be 100% secure. FlowState Capital Management LLC recommends you do not send any confidential information and/or nonpublic personal information by e-mail. If you choose to send confidential information and/or nonpublic personal information to FlowState Capital Management LLC via e-mail, you accept all risk that such information may be intercepted by a third party.
Service Providers
For certain aspects of the business process and to provide certain services to you, FlowState Capital Management LLC employs or utilizes service providers including, but not limited to, appraisal management companies, title companies, attorneys, due diligence firms, consultants, temporary workers, third-party developers, technology companies, and others as necessary. For example, we may utilize service providers to send Emails to you. In order for service providers to assist FlowState Capital Management LLC, we may need to share your personally identifiable information. Service providers are not authorized and are strictly prohibited from utilizing your personally identifiable information for any purpose other than those proscribed by FlowState Capital Management LLC in connection with the services they provide on FlowState Capital Management LLC’s behalf.
Legal Disclosure
At times, FlowState Capital Management LLC may be required to disclose your personal information to, including, but not limited to, state and federal agencies, regulatory authorities, attorneys, and/or other parties as the result of a legal obligation, subpoena, or legal requirement.
Web Technologies
Cookies: A “cookie” is a small file that is assigned by the web server to your computer. The use of cookies allows FlowState Capital Management LLC to identify which pages of the site are accessed. That information is then used to improve the Website and your online experience. Assigning a cookie to your computer does not provide FlowState Capital Management LLC access to your computer or any of the information contained on your computer and your computer is not harmed by FlowState Capital Management LLC’s use of cookies. Most web browsers afford you the option of modifying your settings to reject cookies should you choose. However, declining cookies may interfere with your ability to take full advantage of the features of this Website.
Website Usage Data: Our websites may track usage data, including but not limited to, your IP address, your page views and links clicked, your browser type and version, and other aspects of how you interact with FlowState Capital Management LLC’s websites. FlowState Capital Management LLC utilizes this information in the aggregate and on an individual level to better understand how our website is being used, to improve site offerings, and for troubleshooting and other issue resolution purposes. This data may also be utilized to help FlowState Capital Management LLC provide coaching on the various tools the site has to offer and provide you with a more personalized website experience or assist with technical support questions. We may also utilize it to send you specific offers or promotions. If you do not wish to receive offers or promotions, simply indicate your preferences through your online account or send an Email to [Contact Email]. You can also follow the instructions at the bottom of any particular Email from FlowState Capital Management LLC to manage your notification preferences. FlowState Capital Management LLC does not share your information with third-party companies for their marketing or promotional use and we do not track URLs that you type into your browser, nor do we obtain any information about your usage across the internet once you leave FlowState Capital Management LLC’s websites.
Change In Control
Your information may be transferred in connection with a sale, merger, transfer, exchange, or other disposition (whether assets, stock, or otherwise) of all or a portion of the business of FlowState Capital Management LLC. You will have the opportunity to opt-out of further secondary use of your information following any such change in control.
Social Media And Third-Party Links
FlowState Capital Management LLC has a presence on various social media outlets in an effort to connect with our clients, customers, and potential clients. Your activity on third-party websites is governed by the security, policies, and terms of use of each third-party website. You should review the privacy policies of the third-party website before using it and ensure you understand how your information may be used before providing it. The information posted on or directed on FlowState Capital Management LLC social media profiles is generally available to the public. To protect your privacy, do not include sensitive personal information or any other information you want to keep private in your social media activity, comments, or responses. Any information shared on FlowState Capital Management LLC’s social media pages may be archived independently on, and retention of such information is governed by, the third-party website.
You might find links to third-party websites on this Website. These websites should have their own privacy policies which you should read and understand before using their site. FlowState Capital Management LLC does not accept any responsibility or liability for their policies or for the security of information you submit through a third-party website whatsoever as FlowState Capital Management LLC has no control over third-party websites.
Changes To Our Privacy Statement
FlowState Capital Management LLC reserves the right to modify this Privacy Statement at any time without notice, but the most current version of the Privacy Statement is available to you by clicking on the link at the bottom of this Website. By continuing to use the Website and the services available through it, after the date of any change to this Privacy Statement, including accessing the Website, you agree and acknowledge acceptance of the Privacy Statement in its most current version.
Terms and Conditions
Please see the FlowState Capital Management LLC Terms of Use Statement for other details that are applicable to and regard your use and access of this Website by clicking the link at the bottom of this page.
Right To Know About Personal Information Collected, Disclosed Or Sold
You have the right to request FlowState Capital Management LLC disclose what personal information it collects, uses, discloses, and sells. FlowState Capital Management LLC has outlined above the general categories of information collected from you directly or received by FlowState Capital Management LLC via your licensed representative. FlowState Capital Management LLC does not sell your personal information and only discloses to third-parties who are performing services on behalf of FlowState Capital Management LLC or assisting FlowState Capital Management LLC with another business need or purpose.
If you would like additional information about what personal information FlowState Capital Management LLC collects and how it is used, disclosed, and sold (FlowState Capital Management LLC does not sell your personal information), you can submit a verifiable consumer request via telephone by calling [Phone Number] or by email to [Contact Email]. You can also submit your request in writing by mailing it to:
FlowState Capital Management LLC c/o Compliance/Privacy Team 3750 Hacks Cross Rd Ste 102 #305 Memphis, TN 38125
In order to respond to your request for information, FlowState Capital Management LLC will need sufficient information to verify your identity. Please include with your request your name, property address, NMLS number (if applicable), account number (if applicable), last four digits of social security number, and/or any other information that may help FlowState Capital Management LLC verify your identity.
California Consumers - Right To Access, Request Deletion, Or Opt-Out From Sale Of Personal Information:
You have the right to request (1) access to your personal information, (2) to opt-out of “sales” of personal information (FlowState Capital Management LLC does not sell your personal information), and (3) the deletion of your personal information. However, please understand that as a licensed service provider, FlowState Capital Management LLC is required to comply with applicable rules, regulations, and guidelines, which dictate how FlowState Capital Management LLC retains your personal information and account information.
You can submit a verifiable consumer request via telephone by calling [Phone Number] or by email to [Contact Email]. You can also submit your request in writing by mailing it to:
FlowState Capital Management LLC c/o Compliance/Privacy Team 3750 Hacks Cross Rd Ste 102 #305 Memphis, TN 38125
You may also designate an authorized agent to make a request under the California Consumer Privacy Act (CCPA) by following FlowState Capital Management LLC’s third-party authorization processes.
In order to respond to your request for information, FlowState Capital Management LLC will need sufficient information to verify your identity. Please include with your request your name, property address, NMLS number (if applicable), account number (if applicable), last four digits of social security number, and/or any other information that may help FlowState Capital Management LLC verify your identity.
Non-Discrimination Statement
FlowState Capital Management LLC does not discriminate against any consumer exercising their privacy rights conferred by the CCPA.
Agreement
By using this Website, you agree to FlowState Capital Management LLC’s Privacy Statement and to the use of the information FlowState Capital Management LLC receives and collects as stated herein and in ways FlowState Capital Management LLC may notify you of in the future. By providing any personal information to this site, you acknowledge that you fully understand and consent to the collection and processing of such information. FlowState Capital Management LLC reserves the right at its discretion to modify this Privacy Statement at any time. Your continued use of this site following the posting of changes to these terms indicates your acknowledgment and acceptance of all changes.
Questions?
Should you still have questions regarding FlowState Capital Management LLC’s use of your information, privacy policies, and practices, you may contact FlowState Capital Management LLC using the below information:
FlowState Capital Management LLC 3750 Hacks Cross Rd Ste 102 #305 Memphis, TN 38125 | hello@flowstatecapital.co | 415-910-6305